XpressTechnology LTD Store Policies

At Xpress Technology Ltd. and Xpress Holdings, Inc. we strive for excellence. In order to make your purchase experience more enjoyable, we have set certain policies in place:

Return Policy
Shipping Policy
Privacy Policy
Security Policy
Website Use & Sale Terms and Conditions

Return Policy
All of our products are sold subject to the original manufacturers warranty, subject to the restrictions imposed by the manufacturers to all retailers.

Refunds
If for any reason you are not completely satisfied with your purchase, simply return it within 7 days of receipt date with the proof of purchase for a full-refund. The following terms apply:

All returns require obtaining a Return Merchandise Authorization (RMA) number.

Shipping charges are non-refundable, except in the event that Xpresstechnology.net should ship you the wrong items.

Refunds will only be made in the same form as the original payment within 7-14 days of our receipt of the return.

A 15% return fee may apply in the case of an wrong ordered item by the client.

A 15% restocking fee will be added to cancellations that have been shipped.

Original OEM cartridges are non-refundable once the inside packaging is opened.

Please email us at info@xpresstech.us to obtain a RMA number.

We recommend a shipping method that is traceable so that your shipment will not be lost in the mail. We cannot be responsible for defects or damage caused by customer error. Our full liability is limited to refund of purchase price of merchandise.

Exchanges
If at any time within 21 days of the sales receipt date you are dissatisfied with your purchase, we will exchange the product. The following terms apply:

All exchanges require obtaining a Return Merchandise Authorization (RMA) number.

Shipping charges are non-refundable, except in the event that Xpress Technology Ltd. and Xpress Holdings, Inc. should ship you the wrong items.

Please email us at info@xpresstech.us to obtain a RMA number.

We recommend a shipping method that is traceable so that your shipment will not be lost in the mail.

Packaging Errors
If you received incorrect item(s), please email us at info@xpresstech.us or call 1-949-226-8620. NOTE: This number handles order processing only, no other types of inquiries will be addressed at this number! We will immediately correct our mistake at no cost to you.

Shipping Policy
In order to make your shopping experience more dependable and affordable, Xpress Technology Ltd. and Xpress Holdings, Inc. utilizes USPS First Class or Priority Mail and Fedex Ground depending on the weight and location.

Faster shipping methods such as Overnight Express, 2nd day Delivery are available depending on the items. If the choice is not available during checkout process, please contact us at info@xpresstech.us or call us during regular business hours at 1-949-226-8620.

Orders placed Monday-Friday before 12:00 p.m. PST will be processed by the next business day.

Orders placed Monday-Friday after 12:00 p.m. PST, Saturdays, Sundays and Federal Holidays will be processed by the end of the second business day after being placed.

For orders weighing more than 3 pounds or are bulky additional shipping charges may, and we will contact you with the exact shipping charges if this applies to your order.

For international orders weighing more than 2kgs (4 lbs 6 ounces) or are bulky additional shipping charges may apply and we will contact you with the exact shipping charges if this applies to your order.

Shipping time varies from one country to another. Customs clearance time excluded. Some countries excluded. Applicable duties and/or taxes, if any, are the responsibility of the recipient at the time of delivery. The shipping address must match the billing address of the credit card used.

Typewriters and paper products and/or products exceeding 4 pounds are subject to additional shipping charges which will be clarified during checkout prior to your finalizing your purchase.

Privacy Policy
Your privacy and the privacy of all registered users of Xpress Technology Ltd. and Xpress Holdings, Inc. is important to us. Accordingly, we have adopted the following privacy policy.

Our policy is based on the principles of notice, choice, access and security in the collection and use of all information regarding our users and their activities at our site. Please review this policy each time you use the site as it is subject to change at any time by Xpress Technology Ltd. and Xpress Holdings, Inc. without notice to you.

Notice

This policy tells you among other things what information we gather from you, how we may use or disclose that information, and our efforts to protect it.

Types of Information Collected
In connection with your use of our site, we ask for and may collect a variety of information from and about you in different ways. For example, when you purchase an item from our site, we may ask for and store your information including, but not limited to, your and/or your business' name, address, email address, billing, shipping, and payment information and other identifying contact data.

Use of Cookies
Our site makes use of cookies when a visitor's Internet browser is set up to accept them. Cookies are small data files that our web site sends to your browser for storage on your computer's hard drive. We use cookies to identify members, track activity at our site, and better serve your needs and interests.

Use of Information
We use your personal identifying information to identify you as a user of the site and to assist and speed the completion of transactions on the site. We may use your email address to contact you directly regarding services or products that we believe may be of interest to you. We may also associate your personal identifying information with information we collect about your preferences and activities at the site, such as the particular pages you request at the site and purchases or other transactions you effect through the site. We may vary the content you receive in future visits to the site based on your preferences and activities.

We may combine your personal identifying information, and information about your preferences and activities, with those of all or a particular group of our use to offer you additima products and dervices you may have shown an interest.